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Note: Students please refer to your university professor or site coordinator for any IBM SPSS queries. Only queries sent by the designated contacts in the IBM SPSS Academic agreement i.e. the College/University IT team, can be answered by our support team. We will not be able to assist with you directly under ANY circumstance.

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Operating System & Version

E.g. Windows 10 32 bit

Software & Version

E.g. Statistics 25, Modeler 18.1

Authorisation Code(s)

You can find this code in the email you received from us together with the link to the software. If you don’t have it, please contact the account owner or IT department in your organisation.

Customer Reference

Lock Code

If Software is already installed: To find your lock code go to the application’s installation directory (e.g. C:Program FilesIBMSPSSStatistics25), search for the application “echoid.exe” on the search bar and run that application. E.g. 4-2CEEB

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If you’re a student looking for a license or assistance, please contact your Institution’s SPSS Administrator as a first point of contact.

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